Terms & Conditions

Welcome to Lazarus! LLC ("Lazarus," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website at trylazarus.com and any related services, including our AI-powered lead reactivation and appointment booking system. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy.

1. Acceptance of Terms

By visiting our website, submitting an application, or engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our website or services.

2. Services

Lazarus! LLC provides AI-powered database reactivation and automated appointment booking services for life insurance agents. Our services include uploading and cleaning client lead lists, configuring automated follow-up messaging systems, booking qualified appointments to client calendars, and monitoring campaign performance. Lazarus operates as an independent contractor and no employment, partnership, or joint venture relationship is created by use of our services.

3. Eligibility

Our services are intended solely for licensed business professionals and their representatives. You must be at least 18 years of age to use our services or submit any information through our website. By using this site, you represent that you meet these eligibility requirements.

4. SMS / Text Messaging Terms

By providing your phone number and opting in to receive SMS communications from Lazarus! LLC, you agree to the following terms:

4.1 Consent

Your consent to receive SMS messages is not a condition of purchasing any goods or services. You may opt in to receive:

• Transactional Messages: Non-promotional messages such as appointment reminders, onboarding updates, and responses to your inquiries.
• Marketing Messages: Promotional messages including service updates and marketing communications (requires your separate explicit consent).

4.2 Message Frequency

Message frequency may vary based on your account activity and campaign status. You will not receive more than 10 messages per month unless otherwise specified and consented to.

4.3 Message & Data Rates

4.4 Opting Out

You may opt out of SMS messages at any time by:

• Replying STOP to any SMS message from Lazarus AI LLC
• Contacting us directly at [email protected]

After opting out, you will receive one confirmation message and will no longer receive SMS messages from us, except as required by law.

4.5 Help

For assistance with our SMS program, reply HELP to any message or contact us at [email protected].

4.6 Supported Carriers

Our SMS service is supported by major US carriers including AT&T, Verizon, T-Mobile, and others. Carrier participation may vary.

4.7 Carrier Liability Disclaimer

4.8 Age Restriction

You must be at least 18 years of age to consent to receive SMS messages. By opting in, you confirm you meet this requirement.

5. Use of Website

You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use our website in any way that violates applicable laws or regulations
• Submit false or misleading information through any forms
• Attempt to interfere with the proper functioning of our website or services
• Use our website to transmit spam or unsolicited communications
• Attempt to gain unauthorized access to any portion of our systems

6. Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information, including your phone number and SMS consent data.

7. Intellectual Property

All content on this website, including text, graphics, logos, AI system configurations, messaging strategies, and software, is the property of Lazarus AI LLC or its licensors and is protected by applicable intellectual property laws. Unauthorized reproduction or use is strictly prohibited.

8. Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, secure, or error-free. Lazarus makes no warranty that services will result in any specific number of written policies, revenue, or annual premium (AP). Results depend on each client's individual ability to close appointments.

9. Limitation of Liability

To the fullest extent permitted by law, Lazarus AI LLC's total liability is limited to the amount paid by the client for services rendered. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost revenue or lost commissions, arising from your use of our services or this website.

10. Indemnification

You agree to indemnify and hold harmless Lazarus AI LLC and its officers, directors, employees, and agents from any claims, damages, or expenses (including reasonable legal fees) arising from your use of our services or any violation of these Terms.

11. Dispute Resolution

The parties agree to attempt to resolve any dispute through good faith negotiation before pursuing formal proceedings. If a dispute cannot be resolved informally within 30 days, it will be submitted to binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. Arbitration will be conducted remotely. The prevailing party is entitled to recover reasonable legal fees and arbitration costs. Both parties waive any right to a jury trial or class action.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of changes by posting the updated Terms on this page with a new effective date. Your continued use of our website or services after any changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by and construed in accordance with applicable federal law and, where applicable, the laws of the United States, without regard to conflict of law principles.

14. Contact Information

If you have questions about these Terms, please contact us:

• Company: Lazarus AI LLC
• Email: [email protected]
• Website: trylazarus.com